Privacy Policy
Privacy Policy for Queen Mabs the Label
Effective Date: September 2025
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and participate in sewing classes and workshops on slow fashion.
By using our website, you agree to the terms of this privacy policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: When you sign up for our classes or workshops, we may ask for your name, email address, phone number, and postal address.
- Payment Information: For booking and payment processing, we collect payment details (such as credit card information) through secure third-party payment gateways. We do not store your payment details directly.
- Non-Personal Information: We may collect information about your visit to our website, such as your IP address, browser type, device information, and pages viewed, which helps us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your bookings and payments for classes or workshops.
- To communicate with you about your bookings, upcoming events, or any changes to our classes or workshops.
- To send you promotional materials or updates about new classes, workshops, or events related to slow fashion (if you have opted in to receive them).
- To improve the functionality and user experience of our website.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, or modification. This includes using secure payment processing systems and encryption for sensitive data.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, but we use commercially reasonable methods to ensure its protection.
4. Sharing Your Information
We will not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following situations:
- Third-Party Service Providers: We may share information with trusted third-party providers who assist with payment processing, email marketing, website hosting, and other services required for our business operations.
- Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, such as court orders, subpoenas, or other lawful requests.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to remember preferences or track usage. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use some website features.
6. Your Rights and Choices
As an Australian resident, you have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: If your personal information is incorrect or out of date, you can request that we correct it.
- Deletion: In certain circumstances, you may request that we delete your personal information. We may retain some data for legal or administrative reasons.
- Opt-Out: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.
To exercise any of these rights, please contact us at everyone@queenmabsthelabel.com
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised "Effective Date." Please check this page periodically for any updates.
9. Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise any of your rights under Australian privacy laws, please contact us at: everyone@queenmabsthelabel.com
ACKNOWLEDGEMENT OF COUNTRY
We would like to recognize the Bundjalung people as the traditional custodians of the land on which we live and work. We respectfully honour the Aboriginal and Torres Strait Islander peoples as the First Nations of this country, acknowledging their role as the Traditional Custodians of the lands, waters, and skies. We celebrate the deep, lasting connection of First Nations peoples to their Country, culture, and communities, which has endured for thousands of years. We are dedicated to listening, learning, and actively participating in reconciliation, building respectful relationships, and supporting initiatives that empower First Nations communities.